search and book flights
Spot-Group > Cancellation Policy >

Cancellation Policy

Instruction on Revocation

You can revoke your contract declaration within 14 days in writing (e.g. by letter, fax, e-mail) without having to give your reasons.The period commences with receipt of this written advice, though not before conclusion of contract and not before our discharging our duties to inform in accordance with Article 246, section §2 in conjunction with section §1, paragraphs 1 and 2 of EGBGB [Introductory Law to the German Civil Code], as well as our obligations in accordance with section §312g, paragraph 1, sentence 1 of BGB [German Civil Code] in conjunction with Article 246, section §3 of EGBGB.To satisfy this revocation deadline it is sufficient that the revocation be sent punctually.

The revocation must be sent to:

Firma
SPOT Reisen GmbH
Berliner Allee 40
30175 Hannover
Germany

Tel.: +49 511 - 12345826
Fax: +49 511 - 12357091
E-mail:office@spotreisen.com

Managing Director: Roland Taylor
Commercial Register: Amtsgericht Hannover, HRB 205024

Consequences of Revocation

In the event of valid revocation, the performance received by both sides must be restored and, where applicable, benefits obtained (e.g. interest) passed on.If you are unable to restore to us the performance or benefits received (e.g. benefits from use), whether wholly or partially, or only in a deteriorated condition, you must then compensate us for the lost value.This can mean, despite the revocation, that you may nevertheless be required to meet your contractual payment obligations for the period up to the time of revocation.Obligations to refund payments must be honoured within 30 days.The deadline begins for you with the dispatch of your declaration of revocation or of the item, and for us with its receipt.

Special Note

In accordance with section §312d, paragraph 3 of BGB [German Civil Code] your right of revocation expires prematurely if the contract is completely fulfilled by both sides at your explicit request, before you exercise your right of revocation.

- End of the Instruction on Revocation -