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Frequently Asked Questions

Policy for pregnant woman

Week 1 till 4: Passanger cannot fly with Air Cairo

•   Up to 28 weeks of Pregnancy (6 months and half):

Passenger may be accepted for travel provided that they have completed the expectant Pregnancy Declaration Form available with Cabin Crew.

•   From 29th to 32th week of Pregnancy (6 months and half to 7 months and half):

Passenger may be accepted for travel provided that they have Completed the Expectant Mother Pregnancy Declaration Form, and that the passenger is in possession of a "Fit to Fly" medical certificate. This certificate must be signed by a Doctor and issued within 24 Hours before commencement of travel.

•   32nd week of Pregnancy (7 months and half):

Passenger may not be accepted for travel by Air Cairo Airlines.

Seat Reservation

Looking for a special seat selection? Secure your standard seat or extra legroom in the first row or exit row on your next flight by log-in into our booking system at "Passenger LogIn" and selecting the right seat for you.

Already 10 days after the purchase of your flight tickets at your travel agency, you can log-in to our booking system and book additional services for your flight. Please note, that to occupy an exit row seat a passenger must comply with the following conditions:

     - Be older than 12 years;
     - Not be pregnant;
     - Have full visual and auditory capability and be able to understand the cabin crew’s instructions and speak English;
     - Be in good health and be fully capacitated mentally and physically;
     - Be willing to participate actively if required by opening the emergency door once instructed.

 

Sports Equipment

Pre-pay for your sports equipment online, including diving and golf equipment, bike, windsurf, paraglider, etc.

Already 10 days after the purchase of your flight tickets at your travel agency, you can log-in to our booking system at "Passenger LogIn" and book additional services for your flight.

 
   Windsurf, Water Skiing, Surf Kajak max 3 m X 0,70 m; packed
    Golf Equipment Allowance + Golf Bag < 35 kg
    Diving Equipment Oxygen in liquid form is prohibited
    Bike Cardboard packaged, separated pedals, handlebars aligned
    Handicapped Sporting Equipment Free

 

Extra Luggage

Save time and pre-pay your additional luggage that exceeds the allowed 20 kg limit online before the flight. Wheelchair must be pre-booked at least 48 hours prior departure time. Each piece of luggage cannot exceed 32 Kgs (even if it is for two passengers).

 
Free Allowance
Hand Luggage 07 Kg for Air Cairo schudele flights
05 Kg for all other flights
Hold Luggage 30 Kg for Air Cairo schedule flights
23 Kg for all other flights
Infant
(0 - 2 Years)
10 Kg (Allowance + Buggies / Kid seats)
Pets in
cabin
pets up to 5 kg including box 25,00 EUR
Please ask for confirmation before flight. info@spotreisen.com

Upgraded Meals

For your flight we provide a range of extra delicious upgraded breakfast, hot and cold dishes, which can be ordered online quickly and easily.
Passengers with special requirements can order vegetarian, diabetic and gluten free meals.
To see the whole menu, please, log in into “Passenger LogIn”.

Special Meals

You can order the Vegetarian or Diabetic meal (both gluten- and lactose-free) or a special meal for children instead of the standard meal. Therefore, please, inform us about your preferred special meal at the latest 48 hours before the departure.